Agentic concierge for hotels

Poletin answers questions, deals with guest requests and orchestrates reservations so your front desk can focus on who is in front of them.

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Poletin
Concierge online

Today

What time is breakfast tomorrow?
Message your concierge…

Give your front desk a breakPoletin answers questions, orchestrates tasks,
and arranges reservations around the clock.

Guest questions, answered instantly

Property knowledge that stays current

Requests become team tasks

Restaurants booked end to end

People step in when it matters

You are in control

What is Poletin?

Poletin is an agentic concierge for hotels that combines property and destination knowledge to answer guest questions, coordinate team tasks, and book trusted local services - giving guests faster support while freeing staff to focus on hospitality.

  1. 01

    Knows your hotel and destination

    Poletin learns your services, policies, spaces, and local recommendations.

  2. 02

    Answers guest questions

    Guests get clear, relevant answers through the channels they already use.

  3. 03

    Delegates tasks

    Requests are routed to the right team with the context needed to act.

  4. 04

    Books third-party vendors

    Restaurants, guides, transfers, ski instructors, and other trusted partners.

The agentic concierge built for hotels

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